Terms & Conditions


Welcome to Chavika Herbals, powered by Ecommex Digital Business Pvt Ltd. By using our website and purchasing products, you agree to the following terms:


  1. Product Information: We strive to provide accurate descriptions and images of our imported [Product Names]. However, slight variations may occur and everything briefly showcasing under each and every product in detail and customer should read the entire details before placing an order.
  2. Ordering & Payment:
  • By placing an order, you agree to purchase the selected items at the displayed price, including any applicable taxes and shipping fees.
  • Payments are securely processed through Koko and PayHere. We do not store your full payment details.
  1. Shipping & Delivery: We aim to deliver your order promptly. Delivery times are estimates and may vary based on location.
  2. Returns & Exchanges (Covered in Return and Refund Policy below): Please refer to our separate Return and Refund Policy for details on returns and exchanges.
  3. Intellectual Property: All content on this website is owned by Chavika Herbals and protected by copyright.
  4.  Limitation of Liability: Ecommex Digital and Chavika Herbals are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
  5. Amendments: We reserve the right to update these Terms and Conditions at any time without prior notice.
  6. Contact Us: If you have any questions, please contact us through the contact information provided on our website.